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MacBook loads websites much slower than MacBook...

I have MacBook and MacBook Pro. Both rather new. It is unbelievable how much slower MacBook is when for example loading web pages. The same page, same wifi , it always takes 2 times longer to load the same website for MacBook. MacBook Pro is much faster in everything. How is this possible ? Is MacBook really that bad, even in such a trivial process ?



How can we tell you something without knowing the Mac modes and the software configuration you own?

Anyway, just in general, you can run this tool: http://etrecheck.com/ and check the performance, if you want in case of problem you can post here the full report.



I did. MacBook performance is "below average". How can I post here the full report ? Just copy paste ?

EtreCheck version: 3.4.6 (460)

Report generated 2018-01-14 10:14:04

Download EtreCheck from https://etrecheck.com

Runtime: 5:09

Performance: Below Average

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

 

Hardware Information:

    MacBook (Retina, 12-inch, Early 2016)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook - model: MacBook9,1

    1 1,2 GHz Intel Core m5 (m5-6Y54) CPU: 2-core

    8 GB RAM Not upgradeable

        BANK 0/DIMM0

            4 GB LPDDR3 1867 MHz ok

        BANK 1/DIMM0

            4 GB LPDDR3 1867 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 93

    iCloud Quota: 112.89 GB available

 

Video Information:

    Intel HD Graphics 515 - VRAM: 1536 MB

        Color LCD 2560 x 1600

 

Disk Information:

    APPLE SSD AP0512J disk0: (500,28 GB) (Solid State - TRIM: Yes)

        (disk0s1) <not mounted>  [EFI]: 315 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.31 GB

        (disk0s3) <not mounted>  [Recovery]: 650 MB

 

USB Information:

     USB30Bus

 

Virtual disks:

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 498.95 GB (248.85 GB free)

        Physical disk: disk0s2 499.31 GB Online

 

System Software:

    macOS Sierra  10.12.5 (16F73) - Time since boot: about 8 hours

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /Applications/duet.app

    [loaded]    com.kairos.driver.DuetDisplay (2.0.0 - SDK 10.12) [Lookup]

 

        /System/Library/Extensions

    [loaded]    com.waves.driver.soundgrid (9.7.96) [Lookup]

 

System Launch Agents:

    [not loaded]    7 Apple tasks

    [loaded]    174 Apple tasks

    [running]    101 Apple tasks

 

System Launch Daemons:

    [not loaded]    42 Apple tasks

    [loaded]    170 Apple tasks

    [running]    105 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-04-18) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-06-01) [Lookup]

    [running]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-07-30) [Lookup]

    [running]    com.bjango.istatmenusagent.plist (Bjango Pty Ltd - installed 2017-01-20) [Lookup]

    [running]    com.bjango.istatmenusnotifications.plist (Bjango Pty Ltd - installed 2017-01-20) [Lookup]

    [running]    com.bjango.istatmenusstatus.plist (Bjango Pty Ltd - installed 2017-01-20) [Lookup]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-06-01) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-06-01) [Lookup]

    [running]    com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-07-30) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-10-23) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-12-15) [Lookup]

    [running]    com.bjango.istatmenusdaemon.plist (Bjango Pty Ltd - installed 2017-01-20) [Lookup]

    [loaded]    com.cocoatech.pathfinder.SMFHelper7.plist (Dragan Milic - installed 2017-05-23) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-01-20) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-01-07) [Lookup]

    [running]    com.waves.daemon.SoundGrid.DawNodeService.plist (Waves Inc - installed 2016-03-02) [Lookup]

 

User Launch Agents:

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2018-01-13) [Lookup]

    [loaded]    com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-01-14) [Lookup]

 

User Login Items:

    duet    Application

        (/Applications/duet.app)

    iTunesHelper    Application (Apple, Inc. - installed 2017-06-11)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    CleanMyMac 3 Menu    Application (MacPaw Inc. - installed 2017-02-20)

        (~/Library/Caches/com.macpaw.CleanMyMac3/Sparkle/CleanMyMac 3 3.7.2/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

 

Internet Plug-ins:

    AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-01-13) [Lookup]

    FlashPlayer-10.6: 28.0.0.137 (installed 2018-01-14) [Lookup]

    AdobePDFViewer: 18.009.20050 (installed 2018-01-13) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-06-11)

    Flash Player: 28.0.0.137 (installed 2018-01-14) [Lookup]

    AdobeAAMDetect: 3.0.0.0 (installed 2017-07-30) [Lookup]

 

Safari Extensions:

    [enabled]    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-01-20)

    [enabled]    AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2018-01-13)

    [enabled]    Adguard AdBlocker - adguard - http://adguard.com (installed 2017-07-30)

 

3rd Party Preference Panes:

    Flash Player (installed 2017-12-15) [Lookup]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

        20%   WindowServer

         4%   REAPER

         3%   kernel_task

         3%   SGDawNodeService

         2%   Safari

 

Top Processes by Memory:

    899 MB    kernel_task

    630 MB    Safari

    460 MB    com.apple.WebKit.WebContent

    285 MB    com.apple.WebKit.WebContent

    217 MB    WhatsApp Helper

 

Top Processes by Network Use:

    Input     Output    Process name

    1.11 GB   188 KB    Mail

    403 KB    42 KB     mDNSResponder

    168 KB    99 KB     com.apple.WebKit.Networking

    101 KB    52 KB     Skype

    33 KB     64 KB     apsd

 

Top Processes by Energy Use:

     23.58 WindowServer

     19.48 SGDawNodeService

     10.52 REAPER

      1.42 Adobe CEF Helper

 

Virtual Memory Information:

    1.88 GB   Available RAM

    48 MB     Free RAM

    6.12 GB   Used RAM

    1.83 GB   Cached files

    72 MB     Swap Used

 

Software installs (last 30 days):

    Adobe Acrobat Reader DC (18.009.20050):  (installed 2018-01-13)

    WavesLicenseEngine.bundle:  (installed 2018-01-14)

    FabFilter Pro-Q 2.11: 2.11 (installed 2018-01-14)

    Waves SoundGrid Driver: 9.7.96.25 (installed 2018-01-14)

    WavesLicenseEngine.bundle:  (installed 2018-01-14)

    Adobe Flash Player:  (installed 2018-01-14)

 

    Install information may not be complete.

 

Diagnostics Events (last 3 days for minor events):

    2018-01-14 08:26:03    Adobe CEF Helper.app Crash [Open]

    2018-01-14 01:29:45    com.apple.WebKit.WebContent High CPU use [Open] [Details]

    2018-01-14 00:56:39    REAPER64.app High CPU use [Open] [Details]



From this report I see that the app Reaper64 is causing a problem of High CPU utilization and with such CPU you have you don't have to expect such big performance



No, this is not the point. Even with no other application open, every website takes 2-4 times longer to open on MacBook than on MacBook Pro (clicking at the same time, both next to each other). Very sluggish. And opening a website is not really something to be called a "big performance" .



Hi, the point is that these processes are using heavily your CPU:

   23.58 WindowServer

     19.48 SGDawNodeService

     10.52 REAPER

      1.42 Adobe CEF Helper

 

The first one is due the operating system itself and should just be a temporary hit value. The other two not instead. 20% for SGDawNodeService and about 11% be REAPER.

While REAPER can be an App, SGDawNodeService looks to me a daemon which runs in background slowing down your system.

 

I haven't found specific information for Mac, but the same process exists also for Windows and it's related Waves SoundGrid that you have as well.

 

I bet that this software is slowing down your Mac. I would just try to remove it or see if there is an update for your Operating System.

 

Give also a try with http://malwarebytes.com/ to check if you have any malware on your computer (I doubt but better to check).



I did the same test after restart with no application running - the same result. Something could be wrong with HW ? Formatting and reinstalling could help ? I have no idea how to remove the mentioned sw processes

 

EtreCheck version: 3.4.6 (460)

Report generated 2018-01-14 11:55:40

Download EtreCheck from https://etrecheck.com

Runtime: 5:48

Performance: Below Average

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

 

Hardware Information:

    MacBook (Retina, 12-inch, Early 2016)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook - model: MacBook9,1

    1 1,2 GHz Intel Core m5 (m5-6Y54) CPU: 2-core

    8 GB RAM Not upgradeable

        BANK 0/DIMM0

            4 GB LPDDR3 1867 MHz ok

        BANK 1/DIMM0

            4 GB LPDDR3 1867 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 93

    iCloud Quota: 112.88 GB available

 

Video Information:

    Intel HD Graphics 515 - VRAM: 1536 MB

        Color LCD 2560 x 1600

 

Disk Information:

    APPLE SSD AP0512J disk0: (500,28 GB) (Solid State - TRIM: Yes)

        (disk0s1) <not mounted>  [EFI]: 315 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.31 GB

        (disk0s3) <not mounted>  [Recovery]: 650 MB

 

USB Information:

     USB30Bus

 

Virtual disks:

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 498.95 GB (250.76 GB free)

        Physical disk: disk0s2 499.31 GB Online

 

System Software:

    macOS Sierra  10.12.5 (16F73) - Time since boot: less than an hour

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /Applications/duet.app

    [loaded]    com.kairos.driver.DuetDisplay (2.0.0 - SDK 10.12) [Lookup]

 

        /System/Library/Extensions

    [loaded]    com.waves.driver.soundgrid (9.7.96) [Lookup]

 

System Launch Agents:

    [not loaded]    7 Apple tasks

    [loaded]    193 Apple tasks

    [running]    82 Apple tasks

 

System Launch Daemons:

    [not loaded]    42 Apple tasks

    [loaded]    180 Apple tasks

    [running]    95 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-04-18) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-06-01) [Lookup]

    [running]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-07-30) [Lookup]

    [running]    com.bjango.istatmenusagent.plist (Bjango Pty Ltd - installed 2017-01-20) [Lookup]

    [running]    com.bjango.istatmenusnotifications.plist (Bjango Pty Ltd - installed 2017-01-20) [Lookup]

    [running]    com.bjango.istatmenusstatus.plist (Bjango Pty Ltd - installed 2017-01-20) [Lookup]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-06-01) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-06-01) [Lookup]

    [running]    com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-07-30) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-10-23) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-12-15) [Lookup]

    [running]    com.bjango.istatmenusdaemon.plist (Bjango Pty Ltd - installed 2017-01-20) [Lookup]

    [loaded]    com.cocoatech.pathfinder.SMFHelper7.plist (Dragan Milic - installed 2017-05-23) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-01-20) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-01-07) [Lookup]

    [running]    com.waves.daemon.SoundGrid.DawNodeService.plist (Waves Inc - installed 2016-03-02) [Lookup]

 

User Launch Agents:

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2018-01-13) [Lookup]

    [loaded]    com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-01-14) [Lookup]

 

User Login Items:

    duet    Application

        (/Applications/duet.app)

    iTunesHelper    Application (Apple, Inc. - installed 2017-06-11)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    CleanMyMac 3 Menu    Application (MacPaw Inc. - installed 2017-02-20)

        (~/Library/Caches/com.macpaw.CleanMyMac3/Sparkle/CleanMyMac 3 3.7.2/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

 

Internet Plug-ins:

    AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-01-13) [Lookup]

    FlashPlayer-10.6: 28.0.0.137 (installed 2018-01-14) [Lookup]

    AdobePDFViewer: 18.009.20050 (installed 2018-01-13) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-06-11)

    Flash Player: 28.0.0.137 (installed 2018-01-14) [Lookup]

    AdobeAAMDetect: 3.0.0.0 (installed 2017-07-30) [Lookup]

 

Safari Extensions:

    [enabled]    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-01-20)

    [enabled]    AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2018-01-13)

    [enabled]    Adguard AdBlocker - adguard - http://adguard.com (installed 2017-07-30)

 

3rd Party Preference Panes:

    Flash Player (installed 2017-12-15) [Lookup]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

         8%   WindowServer

         3%   kernel_task

         3%   SGDawNodeService

         2%   launchd

         1%   DuetHeuristic-BM

 

Top Processes by Memory:

    743 MB    kernel_task

    202 MB    Path Finder

    122 MB    mds_stores

    121 MB    WindowServer

    100 MB    Adobe CEF Helper

 

Top Processes by Network Use:

    Input     Output    Process name

    35 KB     75 KB     apsd

    41 KB     10 KB     mDNSResponder

    3 KB      802 B     netbiosd

    192 B     192 B     ntpd

    0 B       64 B      SystemUIServer

 

Top Processes by Energy Use:

     26.72 SGDawNodeService

      9.88 WindowServer

      1.30 Adobe CEF Helper

      1.06 Creative Cloud

 

Virtual Memory Information:

    5.17 GB   Available RAM

    2.12 GB   Free RAM

    2.83 GB   Used RAM

    3.05 GB   Cached files

    0 B       Swap Used

 

Software installs (last 30 days):

    Adobe Acrobat Reader DC (18.009.20050):  (installed 2018-01-13)

    WavesLicenseEngine.bundle:  (installed 2018-01-14)

    FabFilter Pro-Q 2.11: 2.11 (installed 2018-01-14)

    Waves SoundGrid Driver: 9.7.96.25 (installed 2018-01-14)

    WavesLicenseEngine.bundle:  (installed 2018-01-14)

    Adobe Flash Player:  (installed 2018-01-14)

 

    Install information may not be complete.

 

Diagnostics Events (last 3 days for minor events):

    2018-01-14 11:10:29    Software Update.app Crash [Open]

        Cause:        *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSXMLChildren name]: unrecognized selector sent to instance 0x7f7fbe8d89e0'

        abort() called

        terminating with uncaught exception of type NSException

    2018-01-14 08:26:03    Adobe CEF Helper.app Crash [Open]

    2018-01-14 01:29:45    com.apple.WebKit.WebContent High CPU use [Open] [Details]

    2018-01-14 00:56:39    REAPER64.app High CPU use [Open] [Details]



The do this: start in safe mode and see if you have the same issue: Use safe mode to isolate issues with your Mac - Apple Support

Can you also specify which website you use for this test?



Any website, it does not matter. All load sluggish on MacBook. Tried many.

最后更新:2018-01-14 21:51:09

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