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iMac running slow

Hi, my iMac has started running really slow. I did try reinstalling High Sierra, and it seemed to work, but now is back to the slow speed. Opening apps is slow, searching, everything. I will paste the etracheck report in here.

 

Will try the new account and starting in Safe to see if that does anything. Thanks for any leads you can give in correcting this. May just need to take it into the apple store. RW

 

EtreCheck version: 3.4.6 (460)

Report generated 2018-01-16 19:44:47

Download EtreCheck from https://etrecheck.com

Runtime: 9:10

Performance: Below Average

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

 

Problem: Other problem

Description:

I keep having to re-enter my iCloud password. Is not really saving it.

 

Hardware Information:

21.5" iMac (Late 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac13,1

    1 2.7 GHz Intel Core i5 (i5-3330S) CPU: 4-core

    8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless:  en1: 802.11 a/b/g/n

iCloud Quota: 97.96 GB available

 

Video Information:

    NVIDIA GeForce GT 640M - VRAM: 512 MB

        iMac 1920 x 1080

 

Disk Information:

    APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 999.35 GB (218.54 GB free)

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

USB Information:

     USB20Bus

         hub_device

            Apple Inc. FaceTime HD Camera (Built-in)

     USB20Bus

         hub_device

             hub_device

                Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

     USB30Bus

        Canon CanoScan

        Mitsumi Electric Apple Optical USB Mouse

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Virtual disks:

    Time Machine Backups (disk1s2 - Case-sensitive Journaled HFS+) /Volumes/Time Machine Backups : 2.00 TB (45.74 GB free)

        Physical disk: Disk Image 2.00 TB (45.74 GB free)

 

System Software:

    macOS High Sierra  10.13.2 (17C205) - Time since boot: about one hour

 

Configuration files:

    /etc/sysctl.conf - File exists but not expected

 

Gatekeeper:

    Mac App Store and identified developers

 

Clean up:

/Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist

        /Library/Application Support/LogMeIn/bin/LMILaunchAgentFixer.app/Contents/MacOS/LMILaunchAgentFixer fromlaunchagent

        Executable not found!

/Library/LaunchDaemons/com.logmein.raupdate.plist

        /Library/Application Support/LogMeIn/update/raupdate /s

        Executable not found!

~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist

        ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate

        Executable not found!

    3 orphan files found. [Clean up]

 

Kernel Extensions:

        /Library/Application Support/LogMeIn/drivers

    [loaded] com.logmein.driver.LogMeInSoundDriver (4.1.5595) [Lookup]

 

        /Library/Application Support/Malwarebytes/MBAM/Quarantine/MacKeeper/AntiVirus.app

    [not loaded]    com.mackeeper.kext.AVKauth (2.15 - SDK 10.10) [Lookup]

    [not loaded]    com.mackeeper.kext.AVKauth.Legacy (2.15 - SDK 10.10) [Lookup]

    [not loaded]    com.mackeeper.kext.Firewall (2.15 - SDK 10.10) [Lookup]

    [not loaded]    com.mackeeper.kext.Firewall.Legacy (2.15 - SDK 10.10) [Lookup]

 

        /Library/Extensions

    [not loaded]    com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Lookup]

 

        /System/Library/Extensions

    [not loaded]    com.elgato.driver.DontMatchCinergyXS (1.1) [Lookup]

 

System Launch Agents:

    [not loaded]    8 Apple tasks

    [loaded]    167 Apple tasks

    [running]    115 Apple tasks

 

System Launch Daemons:

    [failed]    com.apple.updateEFIDesktopPicture-apfs.plist (Apple, Inc. - installed 2017-12-01)

    [not loaded]    39 Apple tasks

    [loaded]    172 Apple tasks

    [running]    120 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-11-17) [Lookup]

    [failed]    com.avid.ApplicationManager.plist (? 15a48a0 3955464d - installed 2017-10-24) [Lookup]

    [loaded]    com.carbonite.launchd.carbonitealerts.plist (? 21f61fa7 82d4604d - installed 2018-01-16) [Lookup]

    [running]    com.carbonite.launchd.carbonitestatus.plist (? bb5f817b d13283dd - installed 2017-08-30) [Lookup]

    [running]    com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (? 1d61e789 eac235e1 - installed 2017-11-21) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

    [loaded]    com.intego.backupassistant.agent.plist (INTEGO - installed 2015-08-18) [Lookup]

    [failed]    com.logmein.LMILaunchAgentFixer.plist (? 2c91a132 0 - installed 2015-12-07) [Lookup] - /Library/Application Support/LogMeIn/bin/LMILaunchAgentFixer.app/Contents/MacOS/LMILaunchAgentFixer: Executable not found!

    [running]    com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2015-12-07) [Lookup]

    [loaded]    com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2015-12-07) [Lookup]

    [not loaded]    com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2015-12-07) [Lookup]

    [running]    com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-12-04) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? ee74e448 72ac4dde - installed 2017-10-24) [Lookup]

    [running]    jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2016-03-27) [Lookup]

    [running]    jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2016-03-27) [Lookup]

 

Launch Daemons:

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-12-14) [Lookup]

    [loaded]    com.avid.sibelius.plist (Avid Technology Inc - installed 2017-10-11) [Lookup]

    [running]    com.carbonite.launchd.carbonitedaemon.plist (? e953575f 61b5c707 - installed 2017-08-30) [Lookup]

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

    [running]    com.intego.BackupAssistant.daemon.plist (INTEGO - installed 2014-08-27) [Lookup]

    [not loaded]    com.logmein.logmeinserver.plist (? 3ef8d582 3a0e88de - installed 2015-12-07) [Lookup]

    [loaded]    com.logmein.raupdate.plist (? c8be1d3f 0 - installed 2015-09-23) [Lookup] - /Library/Application Support/LogMeIn/update/raupdate: Executable not found!

    [loaded]    com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-12-04) [Lookup]

    [running]    com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-12-04) [Lookup]

    [running]    com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-12-04) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e 8b29c3ef - installed 2012-04-02) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-05) [Lookup]

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-11-17) [Lookup]

    [loaded]    com.adobe.ARM.[...].plist (? 560d19c8 7b48b8a6 - installed 2017-11-24) [Lookup]

    [loaded]    com.adobe.ARM.[...].plist (? 881a4a1c b30b9bfc - installed 2017-11-17) [Lookup]

    [running]    com.akamai.single-user-client.plist (? c396e9f4 f4f704a9 - installed 2017-09-25) [Lookup]

    [failed]    com.citrixonline.GoToMeeting.G2MUpdate.plist (? b9b97797 0 - installed 2014-05-29) [Lookup] - ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate: Executable not found!

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

    [running]    jp.co.pfu.ScanSnap.SearchablePDFConverter.plist (? 377be5ab 3f9e7ea4 - installed 2017-11-21) [Lookup]

    [running]    ws.agile.1PasswordAgent.plist (? a4168cb8 dbc058f8 - installed 2014-01-02) [Lookup]

 

User Login Items:

    ScanSnap Manager    Application

        (/Applications/ScanSnap/ScanSnap Manager.app)

    Dropbox Application

        (/Applications/Dropbox.app)

    iTunesHelper    Application (Apple, Inc. - installed 2017-12-07)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    WunderlistHelper    SMLoginItem - Hidden (Apple, Inc. - installed 2017-11-21)

(/Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app)

    CloudKitJS Callback URL    SMLoginItem - Hidden (AgileBits Inc. - installed 2017-12-19)

        (/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper. app)

 

Internet Plug-ins:

    o1dbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

    NP_2020Player_WEB: 5.0.94.0 (installed 2011-10-26) [Lookup]

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2015-10-10) [Lookup]

    FlashPlayer-10.6: 28.0.0.137 (installed 2018-01-09) [Lookup]

    AdobePDFViewerNPAPI: 11.0.23 (installed 2017-11-24) [Lookup]

    LogMeIn: 1.0.935 (installed 2013-03-12) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-12-01)

    Flash Player: 28.0.0.137 (installed 2018-01-09) [Lookup]

    LogMeInSafari32: 1.0.935 (installed 2013-03-12) [Lookup]

    googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

    AdobePDFViewer: 11.0.23 (installed 2017-11-24) [Lookup]

    PDF Browser Plugin: 2.4.4 (installed 2013-05-31) [Lookup]

    SharePointBrowserPlugin: 14.7.3 (installed 2017-04-12) [Lookup]

    Silverlight: 5.1.20**3.0 (installed 2015-04-23) [Lookup]

    JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-24) Check version

 

User internet Plug-ins:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]

    PDF Browser Plugin: 2.4.4 (installed 2012-03-13) [Lookup]

 

Safari Extensions:

[disabled]    1Password - AgileBits - https://agilebits.com/onepassword (installed 2017-11-07)

    [enabled]    Honey - Honey Science Corporation - https://www.joinhoney.com (installed 2017-11-07)

 

3rd Party Preference Panes:

    Akamai NetSession Preferences (installed 2017-09-11) [Lookup]

    Carbonite (installed 2017-08-30) [Lookup]

    Flash Player (installed 2017-12-14) [Lookup]

    Java (installed 2017-10-24) [Lookup]

 

Time Machine:

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 999.35 GB Disk used: 780.80 GB

    Destinations:

        Data [Network]

        Total size: 2.00 TB

        Total number of backups: 120

        Oldest backup: 12/20/15, 4:38 PM

        Last backup: 1/15/18, 4:39 PM

        Size of backup disk: Too small

            Backup size 2.00 TB < (Disk used 780.80 GB X 3)

 

Top Processes by CPU:

        49% CarboniteDaemon

        12% ScreensharingAgent

        12% kernel_task

         5% WindowServer

         5% SearchablePDFConverterOCR

 

Top Processes by Memory:

    836 MB kernel_task

    371 MB com.apple.WebKit.WebContent

    291 MB CarboniteDaemon

    257 MB AvidAppManHelper

    234 MB Quicken

 

Top Processes by Network Use:

    Input Output    Process name

    184 MB 248 MB             kernel_task

    2 MB 68 MB     screensharingd

    1 MB 86 KB       mDNSResponder

    187 KB 814 KB    Dropbox

    11 KB 21 KB       apsd

 

Top Processes by Energy Use:

     50.82   CarboniteDaemon

     36.24   ScreensharingAgent

      7.32     WindowServer

      6.34     QtWebEngineProcess

      6.30     QtWebEngineProcess

 

Virtual Memory Information:

    2.18 GB Available RAM

    70 MB Free RAM

    5.82 GB Used RAM

    2.12 GB Cached files

    0 B Swap Used

 

Software installs (last 30 days):

    Todoist: 7.0.8 (installed 2017-12-21)

    Ninox Database: 2.3.2 (installed 2017-12-27)

    Ninox Database: 2.3.3 (installed 2018-01-01)

    Ninox Database: 2.3.4 (installed 2018-01-05)

    Google Voice and Video:  (installed 2018-01-08)

    Adobe Flash Player:  (installed 2018-01-09)

    Todoist: 7.0.9 (installed 2018-01-16)

 

    Install information may not be complete.

 

Diagnostics Events (last 3 days for minor events):

    2018-01-16 19:05:23    CarboniteDaemon.app High CPU use [Open] [Details]

    2018-01-16 18:58:25    Quicken.app High CPU use [Open] [Details]

    2018-01-16 18:27:47    Last shutdown cause: 0 - Power loss



Hi,

You'd better delete "MacKeeper" which sometimes causes trouble.



最後更新:2018-01-17 15:41:22

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